Return and Refund Policy

Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

We accept returns for defective and non-defective products .

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Start a Return

To initiate a return, contact us at  sales@naturallynothing.com  . Please note that returns should be sent to the following address: 

 2635 Lavery Court, #4, Newbury Park ,California 91320, United States .

Once your return is approved, we will send you a return shipping label and provide instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

For any questions about returns, feel free to reach out to us at sales@naturallynothing.com  .

 

No Restocking Fees or Return Shipping Costs

We do not charge a restocking fee, and return shipping is free of charge.

Order Cancellation or Shipping Address Change

To cancel your order or change the shipping address, please contact us via email within 24 hours of placing the order at sales@naturallynothing.com .

Damages and Issues

Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged, or incorrect. We will assess the issue and work to resolve it promptly.

Exchanges

The quickest way to ensure you receive the item you want is to return the original item and make a new purchase once the return is accepted.

Refunds

Once we have received and inspected your return, we will notify you whether your refund has been approved. If approved, you will automatically receive a refund via your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at sales@naturallynothing.com